Themed pack · 3 volumes from 2 series
Product and User Experience
Understand, build and measure
Three volumes from both series that form a complete method: understand users and their experience, turn that into a product that solves real problems, and measure whether it works.
1 · Understand
Customer-Centric Decisions
Listen to users, map their experience and test ideas quickly, including with AI.
2 · Build
Product
Decide what to build, prioritize and manage the product end to end.
3 · Measure
Digital Metrics
Measure acquisition, retention and experience to know whether the product works.
The volumes, in reading order
Consultant's Toolkit · Vol. 4
Customer-Centric Decisions
Voice of the customer, customer journey and design thinking
22 pages · Excel template included
Systems & Business · Vol. 6
Product
Product management end to end
30 pages · Excel template included
Systems & Business · Vol. 5
Digital Metrics
Metrics and analytics for digital businesses
29 pages · Excel template included
Who it's for
- Product managers and product teams looking for an end-to-end method.
- Owners and managers of small and mid-sized businesses who want to improve the experience of the people who use their products and services.
- Entrepreneurs validating an idea or launching a digital product.